James Harmon 
Bringing a new employee into your team is an exciting time, filled with the promise of fresh perspectives and added capacity. However, the initial few months are also a critical period where both the new hire and the organization assess if it’s truly a good fit. This transitional phase, often known as the probationary period, … Read more
In today’s dynamic work environment, understanding employee performance from multiple angles is crucial for growth and development. Gone are the days when feedback was solely a top-down affair. Forward-thinking organizations are now embracing a more holistic approach, gathering insights from peers, direct reports, managers, and even self-assessments. This comprehensive method not only provides a richer … Read more
Bringing a new employee on board is an exciting time, full of potential and new energy for your team. However, the initial onboarding period is also a critical time for integration and ensuring a smooth transition into their role and your company culture. This early stage is where foundations are laid, expectations are set, and … Read more
Writing a truly great review for your Airbnb guests can sometimes feel like a chore, even when they’ve been absolutely wonderful. We all want to leave feedback that accurately reflects their stay and helps them secure future bookings, but finding the right words, especially when you’re busy managing multiple properties, isn’t always easy. It’s about … Read more
In the fast-paced world of projects, operations, and team efforts, learning from experience is not just beneficial, it’s absolutely critical for continuous improvement. While many organizations strive for this kind of reflective practice, few have refined it to the degree of precision and effectiveness found in the United States Army. Their methodology for debriefing, known … Read more
When an event, big or small, concludes, there’s always an opportunity to look back, learn, and improve for next time. This process of critical self-assessment is fundamental to growth, whether you’re managing a small community project or responding to a large-scale disaster. It’s about taking the lessons from experience and applying them to future endeavors, … Read more
Ever wondered how top-performing teams consistently improve, learn from their experiences, and avoid making the same mistakes twice? Often, the secret lies in a structured process of reflection and analysis, commonly known as an After Action Review, or AAR. This isn’t just for military operations anymore; businesses, project teams, and even individual contributors are harnessing … Read more
Bringing a new team member on board is an exciting time, filled with potential and fresh perspectives. However, the initial weeks and months can also be a critical period for setting expectations, providing guidance, and ensuring a smooth integration into your company culture. This is where a well-structured check-in, specifically a 90-day review, becomes an … Read more
Bringing a new team member onboard is an exciting time, filled with potential and fresh perspectives. However, the onboarding process doesn’t end after the first day or even the first week. The initial 90 days are a crucial period for both the new hire and the company, acting as a foundational phase where expectations are … Read more
Ensuring your account managers are performing at their peak is crucial for client satisfaction, retention, and ultimately, your company’s growth. These vital team members are often the primary touchpoint for your most important clients, making their effectiveness directly tied to your business’s success. Regular, constructive performance reviews are not just a formality; they are essential … Read more
